Product range/product info
Complaints and guarantee
Complaints about visible defects must be made before cutting to length, cutting up, surface treatment, drilling holes, installation etc. begins.
ScandiWood grants a 24 month claims deadline as defined in the Sale of Goods Act on the understanding that these guidelines are followed, and that the material is stored in a normally heated dwelling.
In case of complaint, ScandiWood reserves the right to either repair the fault or replace the item with one corresponding to that originally supplied by ScandiWood. In other words, ScandiWood does not cover any expenses incurred in adapting and installing the product.
The guarantee does not cover colour changes, minor scratches or damage resulting from moisture or heat from e.g. dishwashers or cookers.
Concave mouldings and rear trim for kitchen worktops are available in all wood types.